Bespoke Process

The process of having bespoke jewellery made begins with an initial chat in person, by phone or email. We will talk through your ideas and inspiration and can offer suggestions based on this. You may already have a clear idea in mind or may want guidance on design and materials.

For inspiration browse our collection and inspiration galleries to see some of the design possibilities. If you see a piece you like we can use this as a starting point for your design. We are always happy to chat so please do get in touch if you would like to talk through options. You are welcome to bring drawings & images of ideas that appeal to you.

There is no additional charge for our bespoke service. Every piece of our jewellery is individually made by hand in our workshop using the same processes and with equal care and precision.

Please let us know if you have a budget in mind and we will design within your requirements and recommend designs and gemstones accordingly.

If you don’t have a clear budget in mind we will guide you through the options and advise you on the cost of various designs and gemstones to help you make a decision.

The next step is to refine the ideas into a series of designs for you to choose from. To do this we will usually sketch on paper and may also make models in wax or metal.

You will be closely involved throughout this process and the designs may evolve through involve several iterations before the final design is reached. If you are based outside of Auckland we will email sketches and photographs to guide you through the design process. We work with clients around the world in this way.

Once the design has been agreed we will take a non-refundable deposit (usually 20%) before making begins.

We can source diamonds and coloured gemstones to suit your requirements and budget. Our gemstones are sourced from trusted suppliers in New Zealand, Australia, EEUU, Europe and Hong Kong and we only use diamonds that are conflict-free.

You are welcome to select from the wide variety of diamonds and coloured gemstones in our collection, or if your design requires something else we will source a selection of stones for you to choose from.

Depending on the design, making your bespoke piece of jewellery may involve process such as metal alloying, rolling, bending, soldering, filing and hand-carving in wax or metal.

Each piece of our jewellery is designed, made and set in-house from start to finish and we complete all work under a microscope for accuracy and precision.

We have over 33 years’ experience in bespoke jewellery making so you can be confident that your jewellery will last for generations.

Seeing a bespoke design come to life is exciting – the jewellery-making process never loses it’s magic, even for us after all this time! If you would like to see your bespoke piece of jewellery in progress you are welcome to drop in.

Please get in touch in advance if you wish to do this.

When your custom-made piece of jewellery is ready and the balance has been paid the commission is complete. You are welcome to collect your jewellery in person from our store or we can arrange delivery anywhere in the world.

We recommend having your jewellery cleaned and gemstones checked annually and offer this service free to our clients. Please do drop in to see us if you are based locally. Taking care of your fine jewellery will ensure it can be enjoyed for generations to come.